Data protection and cookie management

As part of the General Data Protection Regulation (GDPR) roll out, JC Bordelet has implemented a management policy for any personal data it may collect and process while users are using its services, in accordance with the requirements of the GDPR (hereinafter the ‘Personal Data Management Policy’).

Privacy Policy

Our Personal Data Management Policy may be updated to reflect changing legal provisions and/or how we process personal data.

Collecting your personal data

JC Bordelet may collect and process your personal data, namely when you browse the website, download a catalogue, request a quote or contact us directly.
This data may include :

  • Surname
  • First name
  • Title
  • Phone number
  • Email address
  • Postal address
  • Home type
  • Pictures
  • ….

The data are required for a specific purpose, as expressed by yourself, and therefore you are deemed to have given your prior consent to their processing by us.
The purpose of processing your data is to :

  • Enable you to obtain information about our products and services
  • Put you in contact with one of our partner resellers/installers
  • Save or store information required for your fireplace’s warranty
  • Inform you of the various software or app updates

Consequently, we may send your personal data to our resellers and partners in order to provide our services.

We will take the necessary measures to ensure your personal data is processed according to our instructions, in order to ensure their confidentiality and security in accordance with current regulations.

Storing your personal data

Your personal data are stored on our database for an indefinite period, the time required to perform the purpose for which they were collected, and/or the period required for JC Bordelet to execute its legal and/or regulatory obligations.

Your rights

You have the right to :

  • Request access to your personal data. You will receive a copy of the personal data we hold about you.
  • Request your data be corrected, should you deem them to be incorrect or incomplete.
  • Request your data be completely erased, if we have no legitimate reason to continue to process them or if you have exercised your right to dispute their processing (see below).
  • Dispute the processing of your personal data when the legal basis for processing is our legitimate interests, for reasons pertaining to your individual situation.


In order to guard against any fraudulent use of your identity, all requests to view, correct or erase your personal data must be properly addressed, signed and accompanied by ID bearing your signature. You must also state the postal or email address to which you want the reply sent. Your request must be sent to: JC BORDELET INDUSTRIE, ZI de Lhérat 63310 RANDAN –
We will process your request as quickly as possible and within the time frames set by the applicable regulatory and legal provisions.
Furthermore, you have the right to lodge a complaint at any time with CNIL (the French National Commission for Information Technology and Civil Liberties), the French body overseeing questions of personal data protection, if you deem that we have not fulfilled our legal and regulatory obligations in terms of protecting your personal data.


For any questions regarding this Personal Data Management Policy, please contact us by emailing :